RBI Tech Support
The service provided is the best in the business. Just ask our customers. A 24 hour “Service Hotline” assures prompt, courteous service 24 hours a day, 7 days a week. We also provide unlimited free telephone service to the original purchaser for as long as they own our line, even after the warranty period expires.
Service is complemented by a secured remote connection that links your equipment directly to the Service Department. Problems can be quickly responded to by troubleshooting and performing system diagnostics via the telephone. In addition, our systems are equipped with extensive onboard diagnostics that quickly identify the issue and suggest possible corrective actions.